Service Agreements
General Communications service agreements are designed to be flexible and creative products. Besides our standard agreement which covers all parts and labor for repairs of all the wireless equipment lines we carry (and then some), our service agreements can be easily customized to fit our customers needs, wants, and desires. They can be modified to complement standard manufacturer warranties, or implemented after the equipment warranties have expired. Some of the custom features, which can be included on your service agreement, are:
- Pick-up and Delivery of Portables
- Preventative Maintenance Services
- Loaner Radios during Repair Cycles
- Priority Repairs
- Discounted Installation and Above Contract Rates
- Field Service
- After Hours Service
- Dedicated Technician Services
- System Management
Only your imagination and your needs limit the terms of your General Communications Service Agreement.
For more information regarding General Communications service agreements, email us or call us at 1-800-356-3200.
Repairs | Maintenance | Warranty Service
General Communications has been an authorized M/A-Com, Kenwood, Firecom, David Clark, Tait, Zetron and Orbacom. We can provide you with warranty service and repairs. We can also provide service repairs, maintenance and warranty on the following:
- On-site Repeaters
- Orbacom console and dispatch centers
- Custom wireless networking configurations
- Conventional and Trunked Mobile and portable radio repair and maintenance
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